The class presentation on Monday was about Time Warner Cable and it’s problems. The presentation explained about fiber optics and how Time Warner and other companies are using it. I currently use Time Warner cable service but am still contemplating about the “bundle package” which offers telephone, internet, and cable service for $99. However I read and article about Time Warner losing customers in several local areas.
http://www.bizjournals.com/dallas/stories/2007/11/19/story2.html?ana=from_rss
Basically the article stated that Time Warner Cable lost 66,000 cable subscribers in its Dallas-area and Los Angeles markets in the third quarter. The company is aggressively trying to correct local problems. They hired about 300 new reps to help with customer service. I use Time Warner Cable but I feel that there aren’t that many problems with the internet; maybe the problems are only in local areas. However Time Warner does have a lot of competition for example Verizon, AT&T, and Echostar. I feel that Time Warner will have to come up with a resourceful strategy in order to beat the competition because they aren’t only competing in one area of business but several.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment