News Blog for 12/1

I think I have heard about the Brigadoon Bed & Breakfast hotel when I went to Connecticut. On Monday when the first group talked about the fire that caused financial damages, I was thinking that they can add one of those new candles that use battery called Flameless Wax Candle. They sell it at Brookstone, sharper image, and many other electronic stores. These candles are probably more convenient then buying new candles everytime. I understand that Brigadoon is trying to bring a more old style home feeling however I’m sure many customers will like the idea of Flameless Wax Candles because they don’t have to worry about fires and replace the candles etc.

Once again we learned CRM is useful as a strategy to improve the financial status of this company. I think CRM is one of the most commons strategies to improve commerce. It’s very important to know what customers want and need. Just as I read in a recent article about Verizon Wireless opening its network to “any” device per: http://www.engadget.com/ 2007/11/27/verizon-wireless-opens-network-to-any-apps-any-device-in-2008/

This article basically states “Any device (including applications) tested and certified in VZW's new $20 Million test lab is fair game for use on their wireless network. In other words, Verizon becomes the data pipe, and nothing more for these new "bring-your-own" customers. It's too early to say if this is a watershed moment or not.” This is going to be effective early 2008. I think they are changing due to customer needs. It hasn’t been using Android software platforms which it will accept. Also there is a lot of competition out there such as the iPhone. I think the next step for Verizon should be using SIM cards like Tmobile and other providers.